The electrical sector currently faces new challenges which require a greater capacity to manage information about its customers and to offer new services. This situation will inevitably lead to the appearance of new business opportunities and attract new players into the market, and these will in turn mould the business model for the electricity service of the future.
One of the systems destined to form part of this future scenario is Telemanagement, which allows the remote, automated management of all activities related to the measurement of electrical energy.
These include: the reading of meters, power control, connection and disconnection of customers, contractual modifications, etc.
Endesa Ingeniería, a specialist in the field of telemanagement, is engaged in such different activities as consultancy, the preparation of business plans, the design and execution of pilot projects, testing, and the creation and implementation of management systems.